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Privacy Policy

Charles Technologies Private Limited

Effective Date: 18 December 2025

Ocean Mart ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App").

Information We Collect

  • Device Information: Device ID for app functionality and security.
  • Location Data: Geolocation to provide accurate delivery services.
  • Personal Details: Name, address, and contact information for order fulfilment.
  • Permissions: Notification access for order updates and offers.

How We Use Your Information

  • To process and deliver your orders.
  • To improve app performance and user experience.
  • To send notifications about order status and promotions.

Data Sharing

We do not sell or share your personal data with third parties except:

  • Delivery Partners: For fulfilling your order.
  • Legal Compliance: When required by law.

Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Your Choices

  • You can disable location and notifications in your device settings.
  • You may contact us to update or delete your personal information.

No Return or Refund

Please note: Ocean Mart does not offer returns or refunds due to the perishable nature of seafood and COD payment method.

Contact Us

For issues, contact us at:

  • Email: support@oceanonlinemart.com
  • Phone: +91 88074 34145

Changes to Policy

We may update this Privacy Policy from time to time. Continued use of the app indicates acceptance of the updated policy.